Payment Policy

Effective Date: January 18, 2025

Thank you for shopping with RegalXChic! Our Payment Policy outlines the terms and conditions related to payment processing, accepted payment methods, and your responsibilities when making a purchase on our website (regalxschic.com). Please read this policy carefully before completing your transaction.

1. Accepted Payment Methods

We accept the following payment methods for purchases made on RegalXChic.com:

      • Credit Cards: Visa, MasterCard, American Express, Discover
      • Debit Cards: Any debit card with a Visa or MasterCard logo
      • PayPal: Pay securely using your PayPal account
      • Apple Pay: For users with Apple Pay enabled on compatible devices
      • Google Pay: For users with Google Pay enabled on compatible devices

Note: All payments must be made in USD (United States Dollars).

2. Payment Processing

Once you complete your order on our website and proceed to checkout, we will process your payment through a secure, encrypted payment gateway. Your payment will be verified and authorized before your order is confirmed.

      • Authorization Hold: When you place an order, an authorization hold is placed on your payment method to ensure funds are available. This hold does not constitute a charge. The funds will only be captured once the order is processed and shipped.

      • Order Confirmation: Once your payment is successfully processed, you will receive an email confirmation that includes your order details. Please note that receiving an order confirmation does not guarantee that the order will be shipped, as we may cancel or modify your order if there is a problem with the payment method or stock availability.

      • Fraud Prevention: For security purposes, we may contact you for additional verification if we suspect fraudulent activity. In rare cases, we may cancel your order if the payment information cannot be verified.

3. Sales Tax

Sales tax will be applied to your order based on the shipping address and applicable state tax laws. The applicable tax rate will be calculated during checkout.

      • State Tax: Depending on the location of your delivery address, we may collect state and local sales tax on your purchase. If you are purchasing from a state with no sales tax, no tax will be added to your order.

4. Payment Security

At RegalXChic, we take the security of your personal and payment information very seriously. We use SSL (Secure Socket Layer) encryption to protect your payment data during the checkout process. Our payment gateway partners comply with PCI-DSS (Payment Card Industry Data Security Standards) to ensure that your financial data is handled safely.

Note: We do not store sensitive payment information such as credit card numbers. This information is processed securely by our third-party payment processors.

5. Failed or Declined Payments

If your payment is declined, we will notify you via email and provide information on the issue. Some common reasons for declined payments include:

      • Insufficient funds in your account
      • Expired or invalid credit card
      • Incorrect billing information
      • Payment method restrictions

If your payment is unsuccessful, you may try the following steps:

      • Verify that your credit/debit card information (card number, expiration date, CVV, billing address) is entered correctly.
      • Ensure there are sufficient funds in your account or that your payment method is not expired.
      • Contact your bank or payment provider for assistance.

If you continue to experience issues with your payment, please reach out to our customer support team at info@regalxschic.com for assistance.

6. Order Cancellations and Modifications

Once your order is placed, it is processed quickly to ensure prompt shipment. We cannot guarantee that orders can be modified or canceled once they are in the processing stage.

If you wish to cancel or modify your order, please contact our customer service team immediately at info@regalxschic.com. We will make every effort to accommodate your request, but it cannot be guaranteed if your order has already been processed or shipped.

7. Refunds and Payment Disputes

      • Refunds: In the case of a return, refunds will be issued to the original payment method. For more details on our return process, please refer to our Refund and Returns Policy.

      • Payment Disputes: If you initiate a chargeback or payment dispute with your bank or credit card provider, we will work with the payment provider to resolve the issue. Any chargeback or payment dispute initiated after an order has been shipped may be subject to review and may result in suspension of service.

8. Pricing and Promotions

Prices listed on our website are in USD and are subject to change at any time without notice. Promotional offers or discounts may be applied during checkout and are valid only for the duration specified in the offer.

      • Discounts: Any valid promotional or discount codes must be applied during the checkout process before the order is completed. Discounts cannot be applied after an order is confirmed.

      • Price Errors: In the event of a pricing error, we will notify you before processing your order, and we will offer you the option to confirm or cancel your order at the correct price.

9. International Payment Information

Currently, we only accept payments from U.S.-based accounts. If you are located outside the United States and wish to make a purchase, we recommend using PayPal or a valid U.S. credit/debit card.

10. Contact Us

If you have any questions or concerns regarding our Payment Policy, or if you need assistance with your payment method, please do not hesitate to contact us:

RegalXChic
Phone: 605-387-7214
Email: info@regalxschic.com
Address: 4667 Andy Street, Minneapolis, Minnesota, United States

By making a purchase from RegalXChic, you agree to comply with this Payment Policy. We are committed to providing a smooth and secure payment experience for our valued customers!

Thank you for choosing RegalXChic!