Shipping Policy

Effective Date: January 18, 2025

Thank you for shopping at RegalXChic! Our Shipping Policy provides information regarding shipping rates, delivery times, processing times, and more. Please read through this policy carefully before making a purchase.

1. Shipping Locations

We currently offer shipping within the United States. Unfortunately, we do not ship internationally at this time. We are committed to providing efficient and reliable delivery to ensure your order arrives in a timely manner.

2. Shipping Methods

We offer a range of shipping options based on the size and weight of your order, as well as your location. During checkout, you will be able to select from the following shipping methods:

      • Standard Shipping: This is our most affordable option, with delivery typically within 5-7 business days from the date of shipment, depending on your location.
      • Expedited Shipping: For faster delivery, we offer 2-3 business day shipping.
      • Priority Shipping: For urgent orders, we offer next-day or 2-day delivery, depending on your location and availability.

The specific shipping options and rates for your order will be shown at checkout, and you will have the opportunity to choose the best option for your needs.

3. Shipping Costs

Shipping costs are calculated at checkout based on the following factors:

      • Shipping Method: The method you select (Standard, Expedited, or Priority) will influence the cost.
      • Order Size and Weight: Larger and heavier orders may incur higher shipping costs.
      • Delivery Location: Shipping rates vary based on your shipping address (e.g., domestic, within the contiguous U.S., or remote areas).

Note: We occasionally offer free shipping promotions for certain order thresholds. If available, the free shipping discount will automatically be applied during checkout.

4. Processing Time

Once your order is confirmed, we will process and prepare your items for shipment. Most orders are processed within 1-3 business days of receiving the order.

      • Business days are Monday through Friday, excluding holidays.
      • Processing time may vary based on product availability, order volume, and other factors.
      • Orders placed on weekends or holidays will be processed the next business day.

You will receive a shipping confirmation email once your order has been dispatched, along with tracking information to monitor your delivery.

5. Tracking Your Order

Once your order has been shipped, we will send you an email with a tracking number. This will allow you to track your package as it makes its way to your delivery address. You can use this tracking number to check the status of your shipment on the carrier’s website.

If you have any issues with tracking or need further assistance, please don’t hesitate to contact our customer support team.

6. Delivery Times

Delivery times vary depending on the shipping method chosen and the destination address. Below are the estimated delivery times for each shipping option:

      • Standard Shipping: 5-7 business days (after processing)
      • Expedited Shipping: 2-3 business days (after processing)
      • Priority Shipping: Next business day or 2-day delivery (after processing)

Note: Delivery times are estimates, and actual delivery may vary based on factors such as shipping carrier delays, weather conditions, and remote locations.

7. Shipping Delays

While we strive to process and ship all orders promptly, there may be occasions where delays occur. Delays may happen due to:

      • High Order Volume: During peak seasons or special promotions, order volume may cause processing delays.
      • Shipping Carrier Delays: Once your package is with the carrier, it is subject to their delivery schedules. We are not responsible for delays caused by the carrier.
      • Weather or Natural Disasters: Severe weather conditions and natural disasters can also cause unexpected delays in delivery.
      • Incorrect Shipping Information: Please make sure the shipping address provided is accurate to avoid delays in delivery.

If your order is delayed, you will receive a notification, and we will work with the shipping carrier to resolve the issue.

8. Lost or Damaged Packages

RegalXChic is not responsible for any lost, stolen, or damaged packages once they have been shipped. However, if your package is damaged or goes missing, please contact our customer support team within 7 days of receiving the shipping confirmation, and we will assist you in filing a claim with the shipping carrier.

To help us resolve the issue quickly, please provide the following information:

      • Your order number
      • Tracking number
      • Photos of the damaged item(s), if applicable

9. Order Modifications and Cancellations

Once an order is placed and payment has been processed, it is usually processed within 1-3 business days. Unfortunately, we are unable to modify or cancel an order after it has been shipped. If you need to cancel or modify your order, please contact us as soon as possible, and we will do our best to accommodate your request before shipment.

10. Undeliverable Packages

If the shipping carrier is unable to deliver your package due to an incorrect or incomplete address, the package may be returned to us. In this case, you will be responsible for any additional shipping fees to resend the package.

If you believe your package may have been undeliverable or returned to us, please contact our customer service team immediately.

11. International Shipping

Currently, we do not offer international shipping. We only ship within the United States. We hope to expand to international shipping in the future and will update our shipping policy accordingly.

12. Contact Us

If you have any questions or concerns about our Shipping Policy, or if you need assistance with your order, please do not hesitate to reach out to us:

RegalXChic
Phone: 605-387-7214
Email: info@regalxschic.com
Address: 4667 Andy Street, Minneapolis, Minnesota, United States

By placing an order with RegalXChic, you acknowledge and agree to the terms outlined in this Shipping Policy. We are committed to providing a smooth and efficient shopping experience, and we appreciate your business!

Thank you for choosing RegalXChic!